Wednesday, April 12, 2006

Mistakes

A question to think about here. When people make mistakes in their work, do you blame the people or do you blame the company system? Is it a case that the mistake made was due to person’s carelessness, irresponsibility, unskilled or is it that there is not a good system/structure set up within the company to ensure that people work to the best of their capability?

Before you blame the next person because of something that he/she has done wrong; have a think about this question. Can you make the person learn from his/her’s mistakes and become better or can you improve the way people work so that errors are reduced and them producing better work?

3 comments:

Tim Whelan said...

Now that is an interesting thought. I believe that it is both with about 80% of the problem laying in the lap of the organization.
The people that are hired is the organizations responsibility. Do they meet the level of competancy and skill needed to produce wanted results.

Training is the responsibility of the organization or business if small. Are the employees properly trained to meet the requirements of effecient production and output.

The Company environment is the organizatons responsibility. It is responsible that the right working conditions are in place to allow for optimised performance by the employee.
This also includes tools, equipment, supplies, stock etc to enhance proper decion making and production out put. Needless to say the list can go on.

The 20% that is left is left in the employees lap and are things thaaat are do to human indulgences and error.

art on canvas said...

Really interesting post, thanks a lot!

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